Moving to Poland is an exciting adventure, whether you’re relocating to Warsaw, Kraków, Gdańsk, or Wrocław. While you get ready to enjoy pierogi, medieval towns, and the vibrant local culture, setting up your utilities will be one of your first key tasks.

This guide will walk you through everything you need to know about arranging:

• Electricity

• Gas

• Water

• Internet and Mobile Services

We’ll also cover major providers, typical costs, and insider tips to help you manage your utilities efficiently.

Electricity

Electricity in Poland is managed by a mix of national and regional suppliers, and you can choose your preferred provider in most areas. If you’re renting, check whether the electricity contract is already active, in many cases, you’ll only need to transfer it to your name.

Documents required:

• Passport or national ID

• PESEL (Polish national identification number, optional but helpful)

• Proof of address or tenancy agreement

• Bank account details (for direct debit payments)

• Meter reading (when taking over an existing contract)

Main providers:

• PGE (Polska Grupa Energetyczna) – largest provider, covers much of central and eastern Poland

• Tauron Polska Energia – southern regions (Kraków, Katowice, Wrocław)

• Enea – western and northern Poland

• Energa – northern and coastal areas (Gdańsk, Gdynia)

Average costs:

• Around 250–450 PLN/month (€55–€100) for an average apartment

• Electricity prices fluctuate with energy market trends

Tips:

• Choose dual-rate tariffs (G12 or G12w) to save money during night and weekend hours.

• Use online comparison tools such as OptimalEnergy.pl or EnergiaDirect.pl to find cheaper rates.

• Keep your meter readings handy when switching suppliers or moving in.

Gas

Natural gas in Poland is mainly used for cooking and heating. Some homes, especially newer apartments, have district heating instead of individual gas connections.

Documents you’ll need:

• ID or passport

• Address and meter number

• Bank account for payments

• Signed lease or proof of property ownership

Key suppliers:

• PGNiG (Polskie Górnictwo Naftowe i Gazownictwo) – the dominant gas company in Poland

• EWE Polska, Handen, and DUON – smaller private gas providers

Average costs:

• Cooking-only households: 40–70 PLN/month (€9–€15)

• Heating with gas: 300–600 PLN/month (€65–€130), depending on the season

Tips:

• Submit meter readings regularly to avoid estimated billing.

• If using bottled gas (in rural areas), you can buy cylinders at hardware stores or local suppliers.

Water

Water services in Poland are managed locally by municipal water companies (“Wodociągi”). Charges are based on meter readings, and bills often include both water supply and wastewater disposal fees.

Documents needed:

• ID or passport

• Address and move-in date

• Bank account details

• Tenancy agreement or property deed

Main municipal providers:

• MPWiK Warszawa (Warsaw)

• MPWiK Kraków (Kraków)

• Saur Neptun Gdańsk (Gdańsk)

• MPWiK Wrocław (Wrocław)

Average costs:

• Around 10–15 PLN/m³, including wastewater

• Average household bill: 100–150 PLN/month (€22–€33)

Tips:

• Water quality in Poland is generally excellent and safe to drink.

• Check if your building management company handles water billing; in many apartments, it’s included in monthly service charges (“czynsz”).

Internet and Mobile Services

Poland offers high-speed fiber and mobile internet in most urban areas, with competitive pricing and flexible plans. Many providers offer bundled deals combining home internet, TV, and mobile services.

Documents required:

• Passport or ID

• Proof of address (lease agreement or utility bill)

• Polish phone number (for verification)

• Bank details (for direct debit or card payments)

Top providers:

• Orange Polska

• UPC Polska / Play

• Plus

• T-Mobile Polska

• INEA (regional fiber provider)

Average costs:

• Home internet: 70–120 PLN/month (€15–€27)

• Mobile plans: 40–80 PLN/month (€9–€18) for unlimited calls and large data bundles

Tips:

• Fiber (“światłowód”) offers the fastest and most reliable connection — check availability before signing up.

• Prepaid SIM cards (“na kartę”) are popular and easy to top up online or in shops.

• Compare offers on PanWybierak.pl or Komórkomat.pl for the best deals.

General Tips for Managing Utilities in Poland

• Set up a Polish bank account early, most utility companies require local direct debit (SEPA transfers are also accepted).

• Keep copies of all contracts and meter readings from your move-in day.

• Register your residence (“zameldowanie”)  it’s often required for opening accounts.

• Go paperless: most companies offer electronic billing via email or mobile apps.

• Check your lease carefully: in many rentals, heating and water are included in the monthly administrative fee.

Wrapping Up

Setting up utilities in Poland is a relatively straightforward process once you have your documents in order. Most providers offer online registration, English-language customer support, and convenient e-billing.

Whether you’re moving to Poland for work, study, or family life, getting your utilities organized early will help you settle in smoothly and start enjoying your new home right away.